Terms Of Service

OilaCare – Terms of Service

OVERVIEW
Welcome to OilaCare! The terms “we,” “us,” and “our” refer to OilaCare. OilaCare operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). OilaCare is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

  • By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction and that you consent to allow any minor dependents to use the Services on devices you own or manage.

  • To use the Services (e.g., browsing, making purchases), you may be asked to provide certain information (email, billing, payment, shipping). You warrant that all the information you provide is correct, current, and complete, and that you have the rights to provide it.

  • You are responsible for maintaining the security of your account credentials and all account activity. You may not transfer, sell, assign, or license your account to anyone else.

SECTION 2 – OUR PRODUCTS

  • We strive to represent accurately our products and services, but note that actual product appearance (colors, texture) may differ from what you see on your device due to screen settings, device type, etc.

  • We make no warranty that the appearance or quality of any product will meet your expectations or exactly match online representations.

  • Product descriptions may change at any time without notice. We reserve the right to discontinue any product or limit available quantities per person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

  • Placing an order constitutes an offer to purchase. OilaCare reserves the right to accept or decline any order at its discretion. Your order is accepted only when OilaCare confirms it.

  • Payment must be processed before an order is accepted. Please check your order carefully before submitting, since we may not be able to cancel it once accepted.

  • If we change or cancel your order, we will notify you through the email, billing address, or phone number you provided.

  • Purchases are subject to returns or exchanges only under our Refund Policy: https://oilacare.com/pages/refund-policy

  • You warrant that your purchases are for personal or household use and not for resale or export.

SECTION 4 – PRICES AND BILLING

  • Prices, discounts, and promotions may change without notice.

  • The price you pay is the price in effect when you place your order. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges.

  • Prices on our website may differ from those in physical stores or other online retailers. Promotional offers may have separate terms; if they conflict with these Terms, the promotion terms prevail.

  • You agree to provide complete and accurate payment information. You must promptly update any changes (email, card number, expiration) so we can process your order and reach you as needed.

  • You represent and warrant that (i) your payment method is valid; (ii) you are authorized to use it; (iii) your card issuer will honor the charges; (iv) you will pay all incurred charges, including shipping, handling, and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

  • All delivery times are estimates and not guaranteed. OilaCare is not liable for delays caused by carriers, customs, or other external events.

  • Once we hand over products to the carrier, the title and risk of loss pass to you.

  • For more details, please see our Shipping Policy: https://oilacare.com/pages/shipping-policy

SECTION 6 – INTELLECTUAL PROPERTY

  • All content on the Services (text, images, graphics, video, audio, etc.) is owned by OilaCare, its affiliates, or licensors, and is protected by intellectual property laws.

  • You may use the Services only for your personal, non-commercial use. You may not reproduce, distribute, modify, publicly display, or otherwise exploit our content without prior written permission.

  • OilaCare’s trademarks, logos, product names, and slogans are property of OilaCare. You may not use them without our written consent. Shopify’s trademarks remain property of Shopify.

SECTION 7 – OPTIONAL TOOLS

  • We may provide access to third‑party tools or customer tools as part of the Services. We do not control or endorse those tools.

  • These tools are provided “as is” and “as available” without warranties of any kind.

  • Your use of such tools is at your own risk, and you should review the relevant third‑party terms and conditions.

  • Future features or tools we add will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

  • Our Services may contain links to third‑party websites or embedded third‑party functionality. We do not control or guarantee the accuracy of such sites.

  • If you navigate to a third-party website, you do so at your own risk. We are not liable for damages related to your access to those sites or any products/services you use there.

  • Please carefully review the privacy and terms of any third‑party site you access from ours.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

  • OilaCare is powered by Shopify, but any sale you make is between you and OilaCare.

  • By using our Services, you acknowledge that Shopify is not liable for your transactions with us. You hereby release Shopify (and its affiliates) from any claims or liabilities arising from purchases on this store.

SECTION 10 – PRIVACY POLICY

  • Your personal information is handled according to our Privacy Policy: https://oilacare.com/pages/privacy-policy

  • Because our Services run on Shopify, your data may be shared with and processed by Shopify and its third‑party partners to provide, maintain, and improve the Services.

SECTION 11 – FEEDBACK

  • If you submit any ideas, suggestions, reviews, or feedback (“Feedback”), you grant us a worldwide, royalty-free, sublicensable license to use, copy, modify, and publish it for any purpose, including commercial use.

  • You represent that you own the Feedback or have the rights to submit it, and that it does not violate any third-party rights.

  • We have no obligation to compensate you for Feedback or keep it confidential.

  • We may remove or refuse Feedback that we consider offensive, unlawful, or in violation of these Terms.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

  • Occasionally, our Services may contain typos, inaccuracies, or omissions in pricing, product descriptions, shipping times, or availability.

  • We reserve the right to correct these errors, update information, or cancel orders even after they are placed, if necessary.

SECTION 13 – PROHIBITED USES

You agree not to use the Services in a way that:

  • violates any law or regulation;

  • infringes intellectual property rights;

  • harasses, abuses, or harms other people;

  • transmits false or misleading information;

  • distributes spam, malware, or malicious code;

  • attempts to impersonate someone else;

  • scrapes, crawls, or collects users’ personal data;

  • circumvents security features of the Services.

We may terminate your account or access without notice if you violate these Terms.

SECTION 14 – TERMINATION

  • We may terminate this agreement or your access to the Services at our discretion, without prior notice. You remain responsible for any amounts owed up to the date of termination.

  • Certain sections will survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, and Governing Law.

SECTION 15 – DISCLAIMER OF WARRANTIES

  • The Services (and all products sold through them) are provided “as is” and “as available.”

  • We make no warranties (express or implied), including implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

  • We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

SECTION 16 – LIMITATION OF LIABILITY

  • To the fullest extent permitted by law, OilaCare (and its partners, employees, affiliates, licensors, and service providers) shall not be liable for any indirect, special, incidental, punitive, or consequential damages, including lost profits or data, arising from your use of the Services or products, even if we’ve been advised of the possibility of such damages.

  • Our total liability in any claim related to the Services shall not exceed the amount you paid us for the specific product or transaction giving rise to the claim.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless OilaCare, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims (including reasonable attorneys’ fees) arising from:

  1. your breach of these Terms;

  2. your violation of any law or rights of a third party;

  3. your use of the Services.

We may control the defense or settlement of any claim, but we will not settle a claim that requires non-monetary obligations from you without your consent.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be severed and the rest of these Terms will remain in full force and effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

  • Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

  • These Terms (along with the policies they reference) constitute the entire agreement between you and OilaCare regarding the Services, superseding any prior understandings or agreements.

SECTION 20 – ASSIGNMENT

  • You may not assign or transfer this Agreement or your rights under it without our written consent.

  • We may transfer or assign our rights and obligations without your consent.

SECTION 21 – GOVERNING LAW

These Terms will be governed by and interpreted in accordance with the laws of the jurisdiction where OilaCare is headquartered. You and OilaCare consent to the exclusive jurisdiction and venue of the courts in that location.

SECTION 22 – HEADINGS

The section headings in these Terms are for convenience only and have no legal effect.

SECTION 23 – CHANGES TO TERMS OF SERVICE

  • We may change these Terms at any time. If we do, we’ll post the updates on our website and update the “Last Updated” date.

  • It is your responsibility to check this page periodically for changes. Your continued use of the Services after changes are posted constitutes acceptance of the new Terms.

SECTION 24 – CONTACT INFORMATION

For questions about these Terms of Service, please contact us at support@oilacare.com.